Call Centre Sales Agents (Info@Clearleaf.Co.Za)

Job Description

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by doing the extra mile
Keep records of all conversations in the call centre database in a comprehensive way
Frequently attend training to improve knowledge and performance levels
Meet personal / team quantitive and qualitative targets

Qualifications

Minimum Grade 12;
Regulatory Exams (RE5) - preferable;
Minimum 1-2 years’ work experience in a call centresalesenvironment (preferably financial services call centre);
Excellent interpersonal skills;
Outgoing, professional and presentable;
Motivated, independent and energetic

Additional Information
Salary: Commission only (Earning potential R3 000 - R12 000 per month)

If you struggle to upload your cv please visit our website at www.clearleaf.co.za. Click onJobs Available,the position you are interested in and click on I'mInterestedand upload your cv to apply for the position.
Alternatively email your cv to the email address on our website.