Department: Sense of Africa South AfricaLocation: Bryanston, JohannesburgDescriptionUnderstanding the specific markets and client's expectations and to achieve a successful conversion of business to successfully execute the conception, pricing, promotion and distribution of client proposalsResponsibilitiesProject ResearchResearch and analysis on various markets is a large element of this role.Increase conversion rate for quotes and meet targetsOffering of competitive rates and relevance to marketAdhere to turnaround timePresentation of proposalsFollow-up of all quotationsDelivering of world class serviceLiaising between Business Development, Contracting and SalesUnderstanding your specific market and the competition in order to achieve the main goal of ensuring our agents are competitive within the marketMaintaining good relationships with the suppliers in order to achieve these goalsClient RelationshipsTo ensure client expectations are met and the highest delivery of service is achieved with best product and pricing.To continually look at creative ideas and review products offered to clientsTo build and retain relationships with clients with effective communicationTo ensure that all correspondence, documentation, proposals, presentations are delivered accurately and timeouslyTo follow-up with clients and leads through Market ManagersFlexibility to assist colleagues out of normal office hours, when and if requiredTeam WorkTo build and maintain good relationships within the Sense of Africa team and the business units within Tourvest Destination ManagementTravelling with our agents may be requiredCommitment to and building relationships our preferred partnersEnsure that the best rates are negotiated and securedUnderstanding supplier products to ensure best product for clientActively source new products and creative ideasAlways work according to the supplier strategyPriority to be given to all Tourvest ProductLearning and DevelopmentDevelop product knowledge on an ongoing basisAttend industry events/seminars/webinars and participate in supplier workshops, educational trips and trade showsKeep abreast of industry trendsQualifications and ExpertiseMatricTertiary Qualification in Tourism an advantageOperations in Groups and FITS an advantageCompetencyAttention to detail is essentialA mature approach when dealing with peopleCapacity for dealing with employers and workers at all levelsConfidentiality, tact and discretion when dealing with peopleExcellent planning, organisational, and analytical skillsGood verbal and written communication skillsIntegrity and HonestyGood interpersonal skillsNegotiation and liaison abilityThe salary for this position is competitive and dependent on relevant experience.DisclaimerONLY CANDIDATES WITH THE MINIMUM REQUIREMENTS WILL BE CONSIDERED.WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE THE CAUSE FOR OUR NON-RESPONSE.
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