Description:
*Reference: PE008841-Siya-1*
This person will support the Business Analysts, business stakeholders and Delivery Manager and Lead within that area. The Business Analyst Team Lead is responsible for leading, coaching and training a team of Business Analysts - to maximize productivity and increase business delivery within the Business Analysis space.
This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work. The Team Lead is also responsible for the end-to-end L3 business architecture for the area of responsibility, and actively engages with the business stakeholders to consult on projects and work requests and the prioritization of the analysis deliverables.
*Qualifications:*
* 3-year Bachelor Degree in Business Analytics or Information Systems or Business Management, FTI Diploma, or equivalent qualification in Analytics, Informatics, Computer Science, Programming or Business
* 1-2 years Facilitation/ Coaching qualification
* IIBA (International Institute for Business Analysts)- Desirable
*Experience:*
* 5 years Business Analysis Techniques (IT)
* 5 years Business Process Management
* 3-5 Years Business Requirements Writing
* 5 Years People Management
* 5 Years Quality Management
* 5 years Conflict Management
* 5 Years Coaching & Mentoring
*Job objectives:*
*People Training, Coaching, and Management: *
* Effectively communicate news, changes and policies to the Business Analyst Team.
* Effectively and timely coach, train and motivate Business Analysts to improve both technical and soft skills based on individual development plans.
* Efficiently manage day to day people issues, e.g., leave, disciplinary processes, recruitment etc.
* Ensure the right people are recruited and selected on a timely basis.
* Effective and efficient management of formal performance evaluation/ KPI feedback sessions at least once a year Compile and collate effective development plans and follow-up to ensure progress is made.
* Identify and provide relevant training and coaching on a continuous basis to ensure high levels of competence.
* Manage all Labour Relations issues in an effective and efficient manner.
* Manage project documentation deliverables of team members on an ongoing basis as required in collaboration with Delivery teams
*Manage and Build Internal Relationships: *
* Liaise with other IT Teams and Business Units on an ongoing basis to discuss requirements or enhancements.
* Continuously build and sustain a service orientation culture through feedback on customer service, training and coaching initiatives.
* Maintain continuous, comprehensive knowledge building and effective knowledge sharing within and between team members.
* Handle internal client issues in a correct and timely manner.
*Change Management: *
* Implement, maintain and adhere to new Business Analyst Standards.
* Educate team members and internal clients on new functionalities or enhancements.
* Support BA's in change management meetings on a regular basis.
* Provide guidance to the team on devising effective and efficient approaches to achieve the project objectives, using manual processes or software tools.
*Quality Assurance: *
* Implement, maintain and evaluate on a monthly basis the documentation quality principles and standard procedures for Business Analysts, by aligning with the company best practice methodologies.
* Establish and implement effective requirements practices and ensure continuous improvement of practices and processes (e.g. administrative processes, data warehousing, business intelligence development activities etc.).
* Implement effective quality controls for documentation & Business Analyst standards.
* Effectively monitor the work of Business Analysts to ensure compliance with all processes, policies and procedures relevant to the Business Analysis and broader Company environment.
* Prepare and deliver weekly team feedback on Community of Practise and BA team deliverables.
* Review requirements developed by Business Analysts.
* Develop long term plans and goals for the team on a yearly basis to manage risk in terms of skills needed for projects on the roadmap.
* Ensure that the baseline business architecture (L3 Business Process models) is created and maintained in the appropriate tool for the area of responsibility.
*Administrative Management: *
* Prepare Business Analyst application requirement documentation. (e.g. Staff Requisition for new positions as well as to fill a vacancy).
* Report, track and communicate status and issues to ensure that requirement documentation is accurate and addresses business needs.
* Track contribution and performance of Business Analysts to the Community of Practise activities, actively promoting participation.
*Knowledge & Skills:*
* 3-5 Years Aris Tool
* 5-10 years Business Analysis and Process Knowledge
* 3-5 years Resource Allocation
* 3-5 Years People Development & Motivation
* 3-5 Years Team Management Principles
* 5-10 Years Comprehensive Knowledge of Business Requirements
* 3-5 Years Client Business Processes (Business Retail)
R Market related -
2 days ago
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