A large African based retail chain is seeking to employ an experienced Business Analyst with a background in retail planning to join their Cape Town based team on a permanent basis. The main objective of the role will be to act as the interface between the Business, Internal IT and other information technology suppliers which are the vehicle through which optimal business processes and underlying system functionality is developed in order to execute business strategy. Experience Minimum of 3-4 years experience as a Business Analyst with at least 2 years within a Retail/Supply Chain/Planning environment. Typical Business Analyst exposure: system analysis; business process development, including the holding of workshops; preparing documentation in accordance with BABOK methodology. Acting as an interface between business units, technology teams and support teams Identifying, assessing and documenting business requirements Thorough grasp of business fundamentals and strategic priorities Writing business requirements, system requirements & functional specifications Project management Maintaining configuration documents and providing recommendations as necessary Quality assurance and testing System support exposure: maintaining an incident management process; analysing the nature of incidents; liaising with system developers in order to resolve incidents. Exposure to system architecture Knowledge Understanding of Retail planning processes (Location Planning, Grading, Assortment Planning, Allocations) A working knowledge of Visio, ARIS, MS Project and other process mapping tools Thorough understanding of operations and systems Business requirements elicitation Determination of business solutions Testing solutions for technical and business compatibility Business process management Documenting and analysing information and data. Project feasibility reports Implementing business solutions and change management Understanding of business analysis methodologies (BABOK) Commercial understanding of the Retail systems environment The latest MS Office Qualification Degree/Diploma in IT or BCom in IT/Business A Business Analysis/ Process related Diploma highly desirable Affiliation to a professional institution for Business Analysis (IIBA) preferred Skills Strong analytical skills Written and verbal communication skills Planning and organising skills Influencing skills Leadership skills Networking skills Evaluation skills Management skills Problem solving skills Conflict handling Presentation skills Facilitation skills Salary In the region of R30 to R50k/month, negotiable and dependant on experience.