Branch Manager Position - It Western Cape - Salary Negotiable

Branch Manager Position - It Western Cape - Salary Negotiable
Company:

West Coast Personnel


Branch Manager Position - It Western Cape - Salary Negotiable

Details of the offer

Branch Manager Position - IT Western Cape - Salary Negotiable Individual sought to run the Cape Town operations ofSouth Africas leading IT support company offering repair of IT equipment, in and out of warranty, Parts Distribution and sale of refurbished IT equipment. The person sought to be able to manage, a team of 14 people and all aspects of the branch daily operations, including repair receipt operations, front reception, technical repair centre, workshop admin, parts ordering, customer services and some sales.Responsibilities and DutiesFocus on improving customer experience though productivity and quality assurance.Ability to think out of the box on Technical challenges for workshop repairs.Manage Operational staff including training, couching and mentoringStaff retention, vetting & recruitmentLead a productive environment with team building, hard work and diligenceStrive to meet all Sales & Workshop goals and expectationsMaintain good relationship with Customers, Vendors and colleaguesHandle and resolve all customer queries and customer complaintsStrong financial acumen with the ability to read financial statements and grow the bottom line.Locate areas of improvement and propose corrective actionsResearch local market conditions to identify current and prospective Sales and expansion opportunitiesHands on Management. Ability to perform all staff functions & duties within the branch.Responsible for Health & Safety of the branchSecurity of all Company & Customer AssetsImpressive Written & Verbal CommunicationEssential requirementsA degree in Business, IT, logistics or finance an advantageMinimum of 10 years experience in the IT industryAbility to coach and guide personnelExperience in business operationsExperience in Service delivery managementExcellent people management and communication skillsExcellent spoken and written EnglishManage resource performance and reportingEnsure staff are maintaining timesheets and reporting accurate productionEnsure warehousing, logistics and reverse logistics are operated according to company''s standards and best practice.Remuneration negotiable. Start date 1 July 2020.Please send your CV as an attachment to your email in Word format with subject line "IT Branch Manager"Shortlisted candidates will be contacted and screened. If you are NOT contacted, please consider your application to have been unsuccessful.

Requirements

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