Branch External Sales And Service Advisor Obr

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Branch External Sales and Service Advisor OBRApply locations: Pietermaritzburg | Time type: Full time | Posted on: Posted Yesterday | Time left to apply: End Date: June 12, 2025 (4 days left to apply) | Job requisition id: R35086
Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs and aspirations.
Offering value-adding solutions within a dynamic environment, whilst adhering to policy and process.
Execute work in accordance with organisational values and ethics.Comply with governance and compliance standards; escalate issues as needed.Produce high-quality work adhering to standards and procedures.Maintain operational efficiencies through enhanced processes.Deliver accurate work for consistent results.Use knowledge to develop solutions that improve service delivery and quality.Meet quality standards, turnaround times, and company policies.Complete administration, reporting, and updates accurately and timely.Achieve sales targets and maintain acceptable sales ratios through pipeline management and sales quality.Identify opportunities to increase sales revenue and grow the client base while controlling costs.Assist in retaining or signing unbanked customers to improve profitability.Maximize sales through packaged financial solutions.Maintain knowledge of all approved products, procedures, and timelines to meet sales targets.Maximize cross-selling opportunities.Promote adoption of digital and self-service options.Contribute to teamwork and inclusivity.Ensure cost efficiency through resource management.Meet financial targets and uphold service levels.Build and maintain stakeholder relationships.Deliver customer service aligned with quality standards.Job DetailsNote: Applications will not be accepted after 12/06/25.
Please submit your application before the deadline. All appointments will align with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment of individuals with disabilities; candidates may disclose disability information voluntarily.
This information will be kept confidential unless legally required to disclose.
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