Role Summary: The Billings and Accounts Manager will be responsible for the overall management of the Billings team and work in collaboration with Case Management, Nursing, Pharmacy and Credit Control teams. The incumbent will fulfil his/her role by ensuring accurate and timeous billing of records within 3 days, within agreed upon frameworks, policies and guidelines Key Outputs: Manage the financial risk and working capital management of the hospital by ensuring accurate and timeous billing of patient records within 3 days Supervision and leadership of the Billings Department Daily monitoring and maintenance of the Non-Release Report to ensure the target of final billing within 3 days Monitoring and managing of In Patients Report for long stay patients, private patients, Insured Patients for any associated risks and ensuring that all tariff charges are up to date and accurate Monitoring and reporting of Fixed Fees and Managed Health Care Variances Analysis of Billing errors and quality improvement plans Effective management of cancelled and reversed cases Preparation of Estimates for Private Patients Accurate resolution of short payment queries from Credit Control Attend to patient queries Compile and submit daily, weekly and monthly reports Adherence to deadlines Liaison with patients, Funders and treating clinicians Administrative tasks as assigned by Management Maintain and sustain effective working relationships with internal and external customers Implement strategic goals and objectives Manage and evaluate the Billings teams performance Training, motivation, development and evaluation of the Billings team Keep abreast of Funder requirements, rules and regulations Responsible for effective change & conflict management Responsible for identifying inefficiencies and sustainable corrective action plans