Billing Admin Supervisor Medical Aid

Billing Admin Supervisor Medical Aid

Lancet Laboratories

Billing Admin Supervisor Medical Aid

Details of the offer

An opportunity has presented itself to appoint a suitably qualified candidate into the position of Billing Admin Supervisor Medical Aid. This is a Permanent position based at Richmond, Auckland Park.
Job Summary:
Responsible for efficient collection of medical aid payment and maintenance of all medical aid related information on the system.
Minimum Criteria Required:
Grade 12
2-3 years Supervisory Experience would be an advantage
Relevant Job Knowledge:
Healthcare billing procedures, documentation and standards
Key Performance Areas:
Manages and mentors own staff to ensure they have the skills required by the practice and are able to achieve their performance objectives.
Drafts and issues internal work instructions ensuring that they are ISO compliant and ensures adherence thereof.
Supervise and monitors time and attendance records for staff reporting to them and ensures adherence to regulations.
Management and control of work allocation to ensure that work is distributed evenly and is completed within the given TAT.
Maintains constant liaison with management and provides feedback regarding any irregularities
Attend to escalated queries from staff to ensure prompt response to query and stringent TAT.
Provides excellent customer service to ensure customer satisfaction at all times.
Required to perform other duties as assigned by Management
Responsible for setting up of all medical aid related information on the system is correct.
Responsible for informing the relevant teams to investigate any rejections or system related queries to ensure that it is rectified and resubmitted to the medical aid.
Ensures that medical aid payments are received on the due date, processed and the suspense accounts reconciled.
Ensures all medical aid claims submitted to the various medical funds are either paid or rejected within the claiming period.
Manage medical aid payments made and ensure all electronic and manual paper remittances have been received and allocated.
Manages eligibility of claims to ensure the claims with errors are edited and are submitted to the medical aids once verified.
Ensures all deceased estates are followed up on or investigated with the medical aid

Ability to work in a pressured environment
Attention To Detail
Customer Orientation
Deadline orientated
Developing staff
Ethical behaviour
Leadership skill
Planning and organising
Problem solving
Compensation is commensurate with qualification and experience level.
Closing date: 30-07-2020


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