Key Roles and Responsibilities:Gain knowledge and experience in area of specialisation or functionAcquire the relevant practical experience and knowledge of the service or solution offered by the specific area or functionAssists with general administrative for a specific area or functionReceives detailed instructions to coordinate meetings, logistics, filing and record keepingAssist with the preparation and distribution of reports and review system data for accuracySupports the identification of errors or discrepancies and escalate them for resolutionProvide support to clients in low complexity matters and maintain a log and/or list of all the queriesKnowledge, Skills and Attributes:Attention to detailVerbal and written communication skillsAbility to prioritise tasks and multitaskAbility to professionally handle complaints, problems and issues, escalate resolutions and corrective actionsAbility to deliver a quality service through their support offeringPassion for continuous improvementSelf-motivated and a passion to learnAbility to work in a team-orientated, collaborative environmentPlanning, organizing and time management skillsAnalytical mind with an inclination for identifying issues and/or defectsUnderstanding, knowledge and interest in the specific area or functionKnowledge of tools and methodologies associated with the specific area or functionAbility to apply theoretical knowledge in a practical mannerAcademic Qualifications and Certifications:Diploma or Bachelor's degreeRelevant certificationRequired Experience:Basic experience is desirable but not essentialBasic experience dealing with internal and external stakeholdersSkills SummaryBusiness Acumen, Commercial Awareness, Financial Management, Project ManagementWhat will make you a good fit for the role?Workplace type: On-site WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category