Apprentice It Technician

Apprentice It Technician
Company:

Art Is Media


Apprentice It Technician

Details of the offer

Health and Safety
The Apprentice IT Technician is expected to conform to Health and Safety requirements in respect of the Health Safety at Work Act and other relevant legislation at all times. To adhere to safe working practices, Health Safety policies and other procedures. To report all accidents and incidents in accordance with procedures
Should they be authorised to use a company car, the Apprentice IT Technician should provide the Business Partner a copy of their car insurance certificate which clearly shows Business Car Insurance
Should they be authorised to use a company car, the Apprentice IT Technician should regularly inspect the company car for defects and safe operating
Administration
Daily create an accurate record of the IT equipmentparts collected from our customers and effectively communicate the problem for each equipmentpart to the officebased IT technicians
On occasions, take receipt of cash payments and ensure these are securely deposited to the office staff
Obtain customer IT details relevant to resolving the IT issues to avoid delay in repairing the issue. This includes obtaining login information, list of the files to be transferred, nature of the repair and software required by the customer
Create accurate customer invoices following completion of the work, including number of hours labour, cost of part sold and their correct hourly labour rate
Create quotes when instructed by the customer and diary a follow up phone call
Upon completion of a job, take debitcredit card details in order to take payment and ensure the transaction was authorised
Place orders for IT parts with our list of preferred IT suppliers
Ensure the office is kept tidy and orderly so that tools and equipment can be easily located


Source: World_Jobnos


Area:

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