Agent: Insurance Claims (Credit Life, Non-Medical Claims)

Apply ByWe're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.
To be part of the journey, follow the steps below:To see what life at Capitec is all about and complete a short assessment, please click here!Once you have completed the above, finalize your application by clicking apply below.Purpose StatementTo administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.ExperienceMinimum:At least 1-year hands-on experience in assessing or administration of non-medical credit insurance claims, including verifying claim validity and determining settlement outcomes.Experience working within the legal and regulatory frameworks of the insurance industry.Qualifications (Minimum)Grade 12 National Certificate / Vocational.Qualifications (Ideal Or Preferred)National Diploma.KnowledgeMinimumFamiliarity with financial risk analysis and understanding of credit policies.IdealTreating Customers fairly (TCF)Financial Intelligence Centre Act (FICA)Protection of Personal Information Act (POPI)Financial Advisory and Intermediary Services (FAIS)Key ResponsibilitiesAssess non-medical credit life claims (e.g., retrenchment and death claims) to ensure validity.Provide excellent customer service through accurate and timely claims processing, adhering to turnaround times.Manage daily workflow processes in accordance with the company's established procedures.Execute any ad hoc requests/assignments that are in line with/relevant to the role, department, division, Capitec Bank business and/or development plan.SkillsCommunications SkillsReporting SkillsAdministration SkillsAttention to DetailComputer Literacy (MS Word, MS Excel, MS Outlook).Conditions of EmploymentClear criminal and credit record.Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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