Aged Care Case Manager (Female)

Position Title:Aged Care Case Manager (Female)Program:Aged CareLocation:Alice SpringsClassification:WDNWPT Aboriginal Corporation EA 2022 – Community Services Workers – Level 4Responsible to:Aged & Disability Service Coordinator/ Senior Case ManagerPOSITION SUMMARYThe Case Manager is responsible for monitoring the individual needs of clients and their service provision.
Key responsibilities include client documentation, comprehensive progress notes and liaison with carers and families.
This is a hands-on position where issues can arise at short notice that require the Case Manager to be flexible, adaptable and resourceful in translating standards and improvement opportunities into best practice.
Special conditions: The position is offered in alignment to our funding term.New appointments are probationary for the first six months.ABOUT PURPLE HOUSEOur mission is to improve the lives of people with renal failure, reunite families and reduce the impact of kidney disease in our communities.
We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate dialysis services in remote communities, helping people to get home to country and family.
All employees are expected to carry out their work in accordance with the values of WDNWPT which are:
We will ensure that Walytja (family), Tjukurrpa (dreaming), Ngurra (Country) and Kuunyi (compassion) are central to all that we do and sayWe will be strong, clever, brave and determined to make life better for our peopleWe will think deeply, plan wisely and take action to support patient agency, enhance wellbeing and maintain dignityWe will share our experiences and knowledge with others so that we all can learnWe will foster understanding and respect between Indigenous and non-Indigenous peoplesWe will embed quality and safety in all we do and sayWe will work sustainably and actively respond to the impacts of climate changeSTANDARD REQUIREMENTSDemonstrate a courteous and respectful manner and communicate effectively with internal and external stakeholders.Demonstrate cultural awareness and knowledge of cultural safety and Indigenous community control.Maintain confidentiality of information about clients, other staff members or community members.Work to achieve standards of best practice and promote continuous quality improvement.Demonstrate safe work practices and promote a safe work environment.FUNCTIONSPositively promote Aged Care as Purple House servicesCase management, care coordination and person centred care that supports clients' rights, dignity and independenceAdministration, reporting and compliance with consumer-directed care requirements, and Community Care National StandardsAccurate record keeping, report writing, and financial administration of the service budgetOperational support and maintenance of assetsProvide mentoring and training to Aged Care workersWork collaboratively and maintain effective relationships with stakeholdersPromote a safe work environment in accordance with legislative requirements, adheres to Work Health Safety guidelines, and reports all incidents and near misses.Other duties as required within trained capacity and level.KEY COMPETENCIES (SELECTION CRITERIA)Essential Minimum Certificate III Aged Care or similar qualification (Community Services, Disability Work)Experience in staff maintaining and training.General knowledge of community aged care and key standards for service delivery and Case Management.Cultural sensitivity and ability to empathise with clients and advocate on their behalfSound administrative skills including report writing and computer literacyHigh level skills in communication, conflict management, negotiation and problem solvingProven high level of organisational skills and ability to multi-taskWillingness and capacity to work in a cross-cultural environment.Willingness to work under the direction of Indigenous leadership.Ability to work collaboratively in a multi-disciplinary environment.A knowledge and commitment to Quality Improvement.Knowledge of current Work Health Safety Legislation.Hold a current driver's licenceDesirable Experience working for an Aboriginal organisation and awareness of the issues pertaining to this regionExperience living and working in remote communities4WD competency and experience driving on unsealed roads
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