Administrator

Administrator
Company:

Rooftop


Administrator

Details of the offer

Administrator/Rosebank, Johannesburg Ensure accurate and timeous settlement of risk claims in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements. Preparing of claims experience data when required. Ensures that scheme data is clean and accurate at all times, by performing regular validations and addressing non-conformities as soon as possible. Ensures that standards are maintained in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements. Processes scheme installations in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements. Processes annual scheme revisions/renewals timeously, including identifying schemes for renewal, obtaining and processing data, reconciling and paying broker commission, issuing annual policy documents and policy schedules and renewal packs, in terms of business processes. Reconciles monthly receipts by inspecting and checking data and updating scheme records, member records and underwriting, where applicable. Preparing and issuing of invoices for annually paid schemes in accordance with processes and procedures. Identify schemes where premiums are outstanding, and issues credit control letters in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements. Processes scheme terminations, recovers commission, outstanding premiums, and ensures termination provisions are adhered to. Encode / add new entrants and movements on schemes by checking the rules for eligibility before coding data onto the computer system, and processing of underwriting, where applicable. Issue benefit statements as per service level agreements on risk funds where applicable. Preparing of conversion option quotes when required. Prepare administration reports on risk funds for administration meetings, or for partner or Third-Party Administration meetings. Deals with clients / brokers / Sales Consultants and internal specialist departments through correspondence, telephone, e-mail, faxes. Ensures that workflow system is always maintained and updated Assists management to control the costs of running the department by not abusing the use of company assets such as stationery and telephones, and by finding alternative methods which increase efficiencies or reduce costs. Participates in various meetings and contributes to the discussions and decisions of the team and department from a servicing strategy perspective. Maintain good relationships with all stakeholders Resolve queries and complaints To be involved with system testingQualifications, Experience and Skills Minimum of Grade 12 (Matric) COP (IISA) an advantage Strong understanding of the financial services industry and a minimum of 2 years insurance experience Minimum of 2 years administration experience in a claims and policy administration environment PC Skills (Word, Excel, Outlook) Excellent communication (written and verbal) Analytical Customer Service Skills


Source: Adzuna_Ppc


Area:

  • Sales / Trade Representative - Sales

Requirements