Administration Broker

Job DescriptionTo provide required support and services to both internal and external stakeholders related to policy administration (e.g., renewals, policy endorsements, etc.)
and ensure continuous service to customers within the agreed service level agreement.Hello Future Admin Broker,Welcome to FNB, the home of the #changeables.
We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
Now's the time to imagine your potential in a team where experts come together and ignite effective change.Are You Someone Who CanAchieve net profit growth for the business.Manage costs/expenses within the approved budget to achieve cost efficiencies.Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers, and senior staff members.Manage existing clients and grow the portfolio through making contact and generating leads.Resolve all customer queries efficiently and within agreed timelines.Maintain expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve relevant sales targets.Ensure effective service for settlements in the business through insurance claims.Provide sales support efficiencies and services to ensure client retention.Provide efficient administration through careful and timely planning, reporting, and updating all related information.Comply with governance in terms of legislative and audit requirements.Gather and distribute relevant business information.Manage own development to increase competencies.You will be an ideal candidate if you (must have):3 years' experience in Commercial and Personal LinesShort-term insurance experienceRE5 CertificateDOFA statement (dated not longer than 3 months)Copies of completed qualificationsProduct-specific trainingCertificates for CPD hours completed for the 3-year cycle (e.g., 1 June 2022 to 31 May 2023)In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.You Will Have Access ToOpportunities to network and collaborateA challenging working environmentOpportunities to innovateWe Can Be a Match If You AreAdministrativeFinancially savvyDetail-orientedTechnology savvyCustomer-focused (problem solving/customer service)Able to interpret financial statementsInterested to take the next step?We look forward to engaging with you further.
Apply now!Job DetailsNote: Applications will not be accepted after 25/05/25.
Please submit your application before the closing date.All appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
Candidates can disclose disability information voluntarily, which will be kept confidential unless required by law.
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